At NBS, we realize that your customers are vital to your business. That is why NBS implemented a Customer Relationship Management System within PICS that benefits both you and your customers. The system was developed to automate and standardize the way you handle your customers’ needs, allowing you to provide them with efficient and thorough customer assistance. With PICS' CRM, your staff can quickly process customer orders, retrieve contact information, answer customer inquiries, and price and quote customer requests.